1. Where does Bittersweet source its chocolate ingredients?

We use high-quality cocoa sourced from the Central Highlands and Mekong Delta, combined with specialty ingredients from Phu Quoc.

2. How can I place an order?

You can order directly on our website by selecting the products, adding them to your cart, and completing the online payment process.

3. Do you offer nationwide delivery?

Yes, we deliver across Vietnam, with shipping times ranging from 2-5 business days depending on the location.

4. Does Bittersweet offer personalized gift options?

Yes, we provide custom gift box designs. Please contact us via email at contact@bittersweet.vn for more details.

5. How should I store chocolate?

Chocolate should be stored in a cool, dry place, away from direct sunlight and high temperatures.

6. What is your return policy?

If there’s an issue with your order, you can contact us within 3 days of receiving the product for assistance.

7. Where can I buy Bittersweet products?

In addition to our website, you can visit our store in Phu Quoc or purchase through our distribution partners.